Eset is known as a light , efficient antivirus solution that has minimal wallop on carrying out . Speed is important , butto be the in effect , antivirus software program must also vigorously safeguard your computerfrom cybersecurity threats .
I critique Eset Premium to find out if it offer robust malware protection , an comfortable - to - use interface , and reactive customer service . I also checked out the subscription options to find out if there ’s enough value for the money .
Specs
Tiers and pricing
Eset offer up flexible pricing with pick to add more gadget and stretch out the subscription term to enjoy a low-toned price .
The $ 50 - per - year of the essence architectural plan is the least expensive , providing real - time malware protective cover , a connection firewall , and PC cleanup tools . A $ 60 Premium subscription includes a password handler , ransomware protection , and file encryption . Both tiers breed one machine , and more can be tot for $ 5 each .
The top tier is the $ 130 Ultimate program , starting with protection for five devices plus $ 5 for each additional computer or phone . It include an unlimited VPN , range metadata remotion , and sinister entanglement monitoring .
If you ’re looking for a bargain , we have a guide tothe best heap on antivirus software . mellow - quality surety does n’t have to be expensive .
you may try Eset Essential or Premium gratis for 30 day , but Ultimate requires a paid subscription . Eset tender some basic malware image scanner and remotion tools , butthere are better free antivirus apps .
Design
I began Eset setup on the website welcome pageboy , which showed my active subscription . I selected theProtect deviceto start the download to my Windows PC .
The installer offered some customization options . I enabled Eset LiveGrid and customer experience , which uses anon. data from my reckoner to facilitate strengthen auspices and improve usability for all Eset customer . I leave the unwanted practical program detective work off , since I prefer to wield that myself .
A straightaway tour briefly highlighted a few features , while an initial scan run to identify any malware on my computer . Despite my selection to skip unwanted app detection , a popup window suggested that I might require to “ clean house ” an app I ’d intentionally downloaded . I chose to ignore the warning .
Eset ’s Premium app give way an overview of my security position . A green checkmark signal substantial - clip protection is active . The left sidebar has tablet for malware scans , software updates , peter , setting , score details , and reinforcement .
Premium come with a password manager , ransomware protection , information encoding , web inspection , and browser app protection . The app has a puzzling number of options . I left the default preferences for most .
By the time setup was all over , the information processing system scan finished and alert me to several more apps that I recognized and wanted to keep .
Features
According to independent security labAV - Comparatives , Eset Premium performed well in 2024 but bomb to offer good security in former years . Out of a potential three stars , Eset earned a unmarried star in real - time malware tribute tests conducted from July to October 2023 .
I ordinarily bear on toAV - Testwhen checking the track record of antivirus software . While the 2024 results show splendid malware prevention , there are vainglorious gaps in valuation from December 2021 to February 2024 .
For the honorable protection , an antivirus solution likeNorton 360 boasts a near - pure protective covering recordthat spans several years .
I distinguish - checked web browser protection by visitingWicar’smalware test website . Eset Premium successfully identified and block all 13 threats , in each case opening a newfangled tab to alert me to the risk . For position , it ’s deserving notingthe liberal antivirus Microsoft Defender blocks Wicar threatsalso .
I also tested the password manager , which inquire me to create a passe-partout password , dissimilar from my Eset login , to unlock the hurdle . It ’s quite canonical , automatically filling logins on websites where I have an account . The best parole managers are much more advancedwith login share-out , folders to organize accounts , and good storage for files and picture .
Support
Eset Premium ’s help tab offer 24/7 proficient support via an AI . In my tests , it was very responsive and could help with round-eyed questions . However , the chatbot was well stamp , reporting it does n’t have the requested information and furnish digressive links that did n’t help .
If you have a bun in the oven flying responses from a real financial backing agent , I found Bitdefender ’s customer service to be among the adept . It ’s also a low - cost antivirus with a great rails record .
The AI was able to allow for the live schmoose hours , 6 a.m. to 5 p.m. PT . I tried again during normal hr , and the chatbot say no agents were available . However , it provide a tie-in to a contact pageboy that had a push button for live chat .
If you utilize Eset , do n’t trust the AI to tie you to a human . Go toEset ’s contact Sir Frederick Handley Page . A live factor occur on quickly and was able to answer my query . Overall , reenforcement is good , despite the AI glitch .
Privacy and security
Eset ’s privacy policy say your data point is only used to provide the services you pay for . It ’s only share with third - party companies that assist with customer support , charge , and other military service related to your subscription .
While the company ’s interior security seems full-bodied , BleepingComputerreported Eset ’s exclusive partner Comsecure was breached . Hackers were able-bodied to direct Eset customers in a legal brief ( 10 minutes ) but malicious phishing campaign .
Is Eset right for you?
Eset is fast and offer good protective covering in 2024 , but it has a checkered track record . Whileleading antivirussoftwareblocks threatsyear after twelvemonth with few lapses , independent security labs discover Eset allowed some malware in several trial run between 2021 to 2023 .
If you ’re look for protection without impact performance , there are some good options that make the cut for thebest antivirus software for play PCs .
